At BIOCURE, quality is a fundamental value and an integral part of our philosophy. Our Quality Policy aims to continuously improve the effectiveness of our processes, with the utmost priority given to customer satisfaction. Through the implementation of a Comprehensive Quality Management System, we are committed to meeting the needs and expectations of our customers in the most reliable and effective manner.
Key Objectives of the Quality Policy
Compliance with Legislative and Regulatory Requirements: BIOCURE ensures that all its activities comply with applicable Greek and European laws and regulatory requirements. Special emphasis is placed on adhering to the provisions of the EN ISO 9001, EN ISO 13485 standards, and Ministerial Decision DYG8/1348/2004, which pertains to the distribution of medical devices.
Customer Satisfaction: Our company is committed to understanding customer needs and delivering products and services that meet the highest quality standards. We prioritize prompt communication and providing reliable post-sale support.
Continuous Training and Development of Staff: We recognize that our people are the key to our success. We place a strong emphasis on ongoing training and the development of their skills to ensure the ability to achieve high standards of quality and innovation..
Quality Objectives: The management sets clear and measurable quality objectives, which are regularly reviewed and improved to ensure that we meet the evolving demands of our customers and the market.
Modernization and Innovation: We are committed to exploring new technologies and innovative practices to enhance our products and services. We regularly review our processes to identify opportunities for improvement.
Safety and Protection: BIOCURE implements all necessary measures to ensure the safety of its products, safeguarding the well-being of end-users. Additionally, we protect our customers’ personal data in compliance with GDPR regulations.
Strengthening Collaborations and Transparency
Our success is built on sincere and transparent collaboration with our suppliers and partners. We strive for mutual trust and joint development, providing our customers with the best possible products and services. Commitment to transparency and ethical conduct is an integral part of our daily operations.
Continuous Improvement
BIOCURE’s philosophy is based on the continuous improvement of all aspects of its business activities. Through the ongoing review of our processes and performance, we are committed to identifying opportunities for improvement and adapting our practices, ensuring the achievement of the highest quality standards.
Commitment of Management
The management of BIOCURE is committed to providing all necessary resources and support for the implementation of the Quality Policy and the achievement of its objectives. Continuous development and improvement are central to our strategy, aiming to deliver products and services that exceed our customers’ expectations.
For more information or clarifications regarding BIOCURE’s Quality Policy, please contact us via email at info@biocure.gr or visit our website.